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The present Website (https://capitalshooting.eu/) (hereinafter: Website), serving as the platform for contracting, including the "webshop" application presented during the use of remote communication tools (especially mobile phones, tablets, etc.).
The sales contract concluded between the Contracting Parties through the Website and electronic mail communication.
A remote communication tool is any device capable of enabling the Contracting Parties, in their absence, to make contractual statements for the purpose of entering into a contract. Such tools include, but are not limited to, the addressed or unaddressed form, standard letters, advertisements published in printed media with order forms, catalogs, telephone, facsimile, and all devices providing internet access.
A distance contract is a consumer contract concluded through a system organized for the remote sale of goods or services, where the Contracting Parties enter into the contract without their simultaneous physical presence, exclusively using remote communication tools for the purpose of entering into the contract.
Any movable tangible item available in the Website's offering and intended for sale on the Website, which constitutes the subject matter of the Contract.
Entrepreneur: A person acting within their profession, independent occupation, or business activities.
The person who makes a purchase offer through the Website and enters into a contract.
In contracts concluded between the Consumer and the Enterprise (hereinafter: consumer contract), the provisions of Act V of 2013 on the Civil Code (hereinafter: Civil Code) apply.
a) The warranty undertaken for the performance of the contract, which the Enterprise voluntarily assumes beyond its legal obligations for the proper performance of the contract or in the absence thereof.
b) The statutory mandatory warranty.
Here are the translations of the provided terms:
Parties: Seller – Capital Concern Ltd. – Enterprise, and Buyer (hereinafter collectively referred to as the Contracting Parties)
Consumer: a natural person acting outside their trade, profession, or business activities
Consumer contract: a contract in which one of the parties qualifies as a Consumer
Website: the present Website (https://capitalshooting.eu/) (hereinafter: Website), serving as the platform for contracting, including the “webshop” application presented during the use of remote communication tools (especially mobile phones, tablets, etc.).
Contract: the sales contract concluded between the Contracting Parties through the Website and electronic mail communication.
Remote communication tool: any device capable of enabling the Contracting Parties, in their absence, to make contractual statements for the purpose of entering into a contract. Such tools include, but are not limited to, the addressed or unaddressed form, standard letters, advertisements published in printed media with order forms, catalogs, telephone, facsimile, and all devices providing internet access.
Contract concluded between absent parties: a consumer contract concluded through a system organized for the remote sale of goods or services, where the Contracting Parties enter into the contract without their simultaneous physical presence, exclusively using remote communication tools for the purpose of entering into the contract.
Product: any movable tangible item available in the Website’s offering and intended for sale on the Website, which constitutes the subject matter of the Contract.
Enterprise: a person acting within their profession, independent occupation, or business activities.
Buyer/Consumer: the person who makes a purchase offer through the Website and enters into a contract.
Warranty: In contracts concluded between the Consumer and the Enterprise (hereinafter: consumer contract) according to Act V of 2013 on the Civil Code (hereinafter: Civil Code):
a) the warranty undertaken for the performance of the contract, which the Enterprise voluntarily assumes beyond its legal obligations for the proper performance of the contract or in the absence thereof,
b) the statutory mandatory warranty.
The content of the contract concluded between the Contracting Parties is determined by these General Terms and Conditions (hereinafter: GTC), in addition to the mandatory provisions of applicable laws. Accordingly, the GTC include the rights and obligations of both You and Us, the conditions for the conclusion of the contract, deadlines for performance, delivery and payment terms, liability rules, as well as the conditions for exercising the right of withdrawal.
The technical information necessary for using the Website, which is not covered by these GTC, is provided by other information available on the Website.
Among the “other information”, it is important to highlight that during the shooting program, real firearms and live ammunition are used for shooting at targets. Therefore, it is of paramount importance to prioritize safe firearm and ammunition use in all respects. We subordinate the programs to this principle to provide a unique and defining experience for our visitors. Participants will be introduced to shooting under the guidance of highly qualified and experienced shooting instructors who are helpful and courteous. They supervise the safe handling and use of various firearms and ammunition.
We hereby draw attention to the fact that both pre-arranged shooting programs and shooting with different firearm configurations (so-called extra shots) prioritize the safety of our guests and staff and the security of property. Therefore, throughout the entire shooting event, we reserve the right to replace any firearm with a substitute firearm to ensure safe firearm handling. The substitution involves replacing the firearm with an identical or similar firearm in terms of purpose, operational principle, and caliber. Therefore, the substitution service is always price-equivalent.
During the use of firearms and ammunition, educational and sports activities may take place in accordance with the educational and sports purpose holding permit issued by the competent administrative (police) authority.
Participants who have reached the age of 18 (buyer, consumer) in the shooting practice use the firearm and ammunition for sports purposes as a “simplified member” of the REACTION Sport Shooting and Heritage Preservation Sports Association (Reaction SE – www.reactionse.eu).
To provide the service(s) available at the Capital Shooting Range sports facility, the Enterprise complies with the operational conditions of the Shooting Range as well as the asset and liability insurance requirements defined by applicable regulations.
It is mandatory for every participant (shooter, spectator, visitor) to accept the House Rules and the Shooting Range Regulations, and, for this purpose, they are required to cooperate with the employees of the sports facility. Every participant is obligated to demonstrate responsible behavior within the shooting range premises and its surroundings.
For damages resulting from unauthorized or improper use contrary to the instructions of the employees, Capital Concern Ltd. may claim compensation from the person causing the damage or those involved in it based on a report prepared by its employees or representatives and recorded on-site. The report is prepared with the signatures of two witnesses for each damage event.
Even if the person causing the damage refuses to participate in the preparation of the report, does not sign it, or attempts to leave the scene without acknowledging or settling the liability, in the event of the preparation of a report, its annex will be the electronic recording of the incident to be sent to the competent court or administrative authority on an electronic data carrier.
For the security of those present in the facility and the premises, as well as for traceability of unwanted events, video surveillance and image recording take place 24 hours a day. Information regarding data protection related to video surveillance and image recording can be found by clicking here: [Privacy Policy](https://capitalshooting.eu/privacy-policy/)
Every natural person who personally appears at the shooting range used by the association, signs the entry declaration with their identity confirmed, and meets the conditions set out in the shooting range regulations becomes a member of the simplified membership status.
This entry declaration is approved by the current leader [authorized by the president] of the shooting range, and an electronically formatted simplified membership card with a unique serial number is immediately issued to the individual electronically. The simplified membership status is valid until the end of the year following the entry, and if not renewed [by meeting the same entry requirements], the simplified membership will cease.
In case any of the exclusionary reasons defined by the law are present, participation in shooting and staying at the shooting range is not permitted and is explicitly prohibited for individuals who have not undergone on-site security training, have not registered in the shooting range logbook, or have not filled out/signed the Liability Declaration. Furthermore, individuals consistently disregarding the instructions of the shooting range leader will also be denied participation in shooting and access to the shooting range. There is no possibility of legal remedy against this decision.
Smoking is prohibited throughout the entire premises of the sports facility and within a 5-meter radius from the entrance.
Any service provided by the sports facility, including pre-arranged shooting programs, individual or group sports programs (training, instruction), or customized shooting packages, is exclusively available for individuals who have reached the age of 18. This rule also applies to spectators and/or companions.
The other conditions can be viewed here: https://capitalshooting.eu/about-the-shooting-program
By making a purchase through our online store, you accept the provisions of these GTC, and the GTC constitute an integral part of the contract between you and the Seller.
Age Restrictions:
All services provided by the sports facility, including pre-arranged shooting programs, individual or group sports programs (training, instruction), or customized shooting packages, are exclusively available for individuals who have reached the age of 18. This rule also applies to spectators and/or companions. Thus, individuals who have not reached the age of 18 cannot be present on the premises of the shooting range alone. Individuals under the age of 18 may only visit our facility in the presence of a parent or legal guardian exercising parental supervision, but they cannot participate in shooting programs.
Further terms and conditions can be viewed by clicking here: [About the shooting program](https://capitalshooting.eu/hu/a-loveszeti-programrol/).
You are entitled and obliged to acquaint yourself with the provisions of these GTC before finalizing your order. By making a purchase through our online store, you accept the provisions of these GTC, and the GTC constitute an integral part of the contract between you and the Seller.
Language and Form of the Contract:
The language of contracts falling under the scope of these GTC is Hungarian. Contracts falling under the scope of these GTC are not considered written contracts, and the Seller does not archive them.
The Seller reserves the right to change the prices listed on the website, with the changes taking effect simultaneously with their appearance on the website. Price changes do not affect the purchase price of already ordered services, except in cases specified in these GTC. Prices are in Hungarian Forint and include a 27% VAT, meaning they are gross prices. Prices are indicative and subject to change. In the case of payment in a currency other than Hungarian Forint, the Seller will convert the selling price from Hungarian Forint to the currency used at the official exchange rate (MNB mid-rate) valid at the time of payment. It cannot be ruled out that the Seller may modify prices for business policy reasons.
The Seller does not modify prices without consultation if the Buyer has paid the purchase price of the ordered product before the service is provided or if the Buyer has ordered the product for delivery by mail or courier, and the delivery process has commenced based on the contract concluded between the Seller and the Buyer. If the Seller incorrectly listed the price, in the case of already concluded contracts, the Seller will proceed in accordance with the “Incorrect Price Procedure” section of the GTC.
The Consumer can submit consumer complaints related to the product or the Seller's activities through the following contacts: Provider's details and Customer Service contact information:
The guest book is available at the Seller's store (customer service). The Seller responds in writing to entries made here within 30 days. The Seller's staff hands over the guest book to the Consumer in a way that the personal data of those involved in any previous complaints are not accessible to third parties.
Complaints Handling and Legal Remedies
The Consumer may communicate their consumer complaints to the Enterprise verbally or in writing, which concerns the conduct, activities, or omissions of the Enterprise or a person acting on behalf or in the interest of the Enterprise directly related to the distribution or sale of goods to Consumers.
The Enterprise is obliged to immediately investigate verbal complaints from the Consumer and, if necessary, remedy them. If the Consumer does not agree with the handling of the complaint or immediate investigation is not possible, the Enterprise is obliged to immediately draw up a record of the complaint and its position on it and provide the Consumer with a copy of it personally for verbal complaints made on the spot. In the case of verbal complaints made by phone or other electronic means of communication, the Enterprise shall provide a substantive response to the Consumer no later than 30 days from the complaint, in accordance with the requirements for responding to written complaints.
Regarding written complaints, the Enterprise, upon receipt – unless directly applicable EU legal acts provide otherwise – shall respond to them substantively in writing within thirty days and take action regarding their disclosure. A shorter deadline may be prescribed by law, while a longer deadline may be set by statute. The Enterprise is obliged to justify its decision to reject the complaint. Verbal complaints made by phone or electronic means of communication must be provided with a unique identification number by the Enterprise.
The record of the complaint must include the following:
– The Consumer’s name and address,
– The place, time, and method of submitting the complaint,
– A detailed description of the Consumer’s complaint, a list and photocopies of documents, papers, and other evidence presented by the Consumer,
– The Enterprise’s statement on its position regarding the Consumer’s complaint, if an immediate investigation is possible,
– The signature of the Consumer,
– The place, date, and time of recording the minutes,
– In the case of verbal complaints made by phone or electronic means of communication, the unique identification number of the complaint.
he Enterprise is required to retain the record of the complaint and a copy of the response for five years and present it to supervisory authorities upon request. In the event of rejecting a complaint, the Enterprise is obliged to inform the Consumer in writing about the authority or conciliation body whose proceedings may be initiated depending on the nature of the complaint.
The information must also include the seat, telephone and internet contact details, and mailing address of the relevant authority or conciliation body according to the Consumer’s place of residence or stay. The information must also indicate whether the Enterprise will use the conciliation procedure to settle consumer disputes.
If the consumer dispute between the Seller and the Consumer cannot be settled during negotiations, the following legal remedies are available to the Consumer:
Consumer Protection Authorities: If the Buyer detects a violation of consumer rights, they are entitled to lodge a complaint with the consumer protection authority competent for their place of residence.
After reviewing the complaint, the authority decides on the conduct of consumer protection proceedings. First-instance consumer protection tasks are performed by the metropolitan and county government offices competent for the Consumer’s place of residence, and a list of these offices can be found here:
http://www.kormanyhivatal.hu/hu
Court Proceedings: The Consumer is entitled to enforce their claim arising from the consumer dispute before a court in civil proceedings, in accordance with the provisions of the Civil Code and Act CXXX of 2016 on Civil Procedure.
Please note that you can file a consumer complaint against us. If we reject your consumer complaint, you are entitled to turn to the Conciliation Body competent for your place of residence or stay:
The condition for initiating conciliation proceedings is that the Consumer attempts to settle the disputed matter directly with the Enterprise beforehand. Upon request of the Consumer, the conciliation body indicated by the Consumer in their request is competent instead of the competent body.
The Enterprise is obliged to cooperate in the conciliation procedure. This includes the obligation of the Enterprise to send a response to the request of the Conciliation Body and to ensure the presence of a person authorized to conclude an agreement at a hearing.
If the Enterprise’s registered office or place of business is not located in the county where the conciliation body operates, the Enterprise’s cooperation obligation extends to offering the possibility of concluding a written settlement agreement corresponding to the Consumer’s claim.
Failure to comply with the above cooperation obligation gives the consumer protection authority the power to impose mandatory fines in the event of a breach of the law by companies due to legislative changes. The amount of the fine can range from HUF 15,000 to HUF 500,000 for small and medium-sized enterprises, while for enterprises not classified as small and medium-sized enterprises with an annual net turnover exceeding HUF 100 million under the Accounting Act, the fine can range from HUF 15,000 to 5% of the company’s annual net turnover, but no more than HUF 500 million.
The conciliation body’s procedure is initiated at the request of the Consumer. The request must be submitted in writing to the chairman of the conciliation body: the requirement of writing can be fulfilled by letter, telegram, telex, or fax, as well as by any other means that allows the recipient to store the data intended for them for the purpose of the data for a period of time, and to display the stored data in an unchanged form and content.
The request must contain:
– The name, domicile, or residence of the Consumer,
– The name, registered office, or affected branch of the enterprise involved in the consumer dispute if the Consumer designates another body instead of the competent conciliation body,
– A brief description of the Consumer’s position, the facts supporting it, and their evidence, the Consumer’s statement that they attempted to settle the dispute directly with the enterprise,
– The Consumer’s statement that they have not initiated proceedings before another conciliation body, no mediation has been initiated, no claim has been filed, or no payment order has been requested,
– The motion for the decision of the body,
– The signature of the Consumer.
The request must be accompanied by the document or its copy (extract) referred to by the Consumer as evidence, especially the enterprise’s written statement rejecting the complaint, or any other written evidence available to the Consumer about the attempted negotiation. If the Consumer acts through a representative, the authorization must be attached to the request.
For more information about the Conciliation Bodies, please visit:
https://bekeltetes.hu/
For more information about the territorially competent Conciliation Bodies, please visit:
https://bekeltetes.hu/index.php?id=testuletek
The European Commission and the Council have established a website, the European Online Dispute Resolution (ODR) platform, in accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Consumer Online Dispute Resolution Regulation), where consumers can register.
Through the ODR platform, parties have the opportunity to resolve their online purchase-related disputes by filling out a request form, thus avoiding court proceedings. This allows consumers to enforce their rights without being hindered, for example, by geographical distance. If you wish to make a complaint about a product or service purchased online and do not necessarily want to resort to court, you can use this online dispute resolution tool. On the portal, you and the business (merchant) against whom you have a complaint can jointly select the dispute resolution body to handle the complaint.
The ODR platform is available here:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=HU
The Website is considered a copyrighted work under Act No. LXXVI of 1999 on Copyright (hereinafter: Copyright Act), and therefore, every part of it is protected by copyright law. Pursuant to the provisions of the Copyright Act, it is prohibited to use the graphics, software solutions, computer programs found on the Website without permission, or to use any application that can modify the Website or any part thereof without authorization.
The copyright owner is Capital Concern Kft.
Certain illegal activities related to the proper functioning of the website may be considered criminal offenses by the competent authorities under the Hungarian Criminal Code (Act C of 2012), and they can be sanctioned accordingly.
If any provision of the Terms and Conditions is found to be legally invalid or unenforceable, the remaining provisions of the contract shall remain valid and the relevant legal provisions shall apply instead of the invalid or faulty part. The Seller does not have a code of conduct regarding unfair commercial practices towards consumers under the law, but fully complies with the provisions of the applicable laws.
The servers providing data on the website are available for more than 99.9% annually. Regular backups are made of the entire data content, so in case of any issues, the original data can be restored. The data appearing on the website is stored in MSSQL and MySQL databases. Sensitive data is stored with appropriate strength encryption, utilizing hardware support built into the processor (including 256-bit SSL encryption, intrusion filters, and two-factor authentication).
On the website, information about the essential properties of purchasable products is provided in the descriptions of each product. We would like to draw attention to the fact that the prices of individual services or products may vary between the customer's order and the time of receipt, acceptance, or utilization of the service or product, in accordance with the relevant sections of this General Terms and Conditions. The Seller reserves the right and considers it contractually fulfilled if, due to unforeseen reasons arising between the customer's order and the actual fulfillment of the services, the Seller provides certain parts of the service with substitute tools. (In a service, substitute one tool with a similar-purpose, similar type, of the same kind, and quality.)
On the website, you have the opportunity to continuously modify the data you entered before finalizing the order (by clicking the back button in your browser, the previous page will open, allowing you to correct entered data even if you have already moved to the next page). Please be aware that it is your responsibility to ensure that the data you provide is accurately recorded, as billing and product delivery are based on the information you provide (including cases where the product is handed over at the time you reserved and confirmed by us at the Capital Shooting Range sports facility operated by the Company).
By placing your order, you acknowledge that the Seller reserves the right to charge you for any damages and costs arising from your incorrect data entry or inaccurately provided information. The Seller excludes liability for performance based on inaccurate data entry performed by you. Please note that providing an incorrect email address or having a full mailbox associated with your internet email account may result in the non-delivery of confirmation and hinder the formation of the contract. It is also important to note that when receiving emails through servers operated by providers with spam filter programs, using spam identification programs on your computer, or applying spam filters in your electronic mail interface, our confirmation email requesting confirmation of the order may also arrive in the spam folder of your email account on your mail server.
If a price is clearly listed on the website in error:
– a price listed as 0,- or 1,- HUF,
– a price reduced by discount but incorrectly indicating the discount (e.g., a product priced at 1,000 HUF offered for 500 HUF with a 20% discount incorrectly displayed).
In case of an incorrectly listed price, the Seller offers the opportunity to purchase the product at the actual price. With this information, the Buyer can decide whether to order the product at the actual price or cancel the order without any adverse legal consequences.
The process of purchasing - During the purchase, please kindly fill out the following fields:
1. A valid reservation can be made either after successful payment on the https://booking.capitalshooting.eu website or after booking and payment at the Capital Shooting Range sports facility located at Dob Street 89, 1077 Budapest.
Choose a date (year, month, day), and then select a time slot for when you want to pick up the selected product! The website's program only offers options for opening days and available shooting ranges that can still be booked. Acceptance of the General Terms and Conditions (ÁSZF) is an integral part of the booking. If someone books on behalf of others or for others as well, they are responsible for informing the other participants about these conditions.
Reservation details - by mutual agreement between the contracting parties - can be modified or canceled up to 72 hours before the start of the event (shooting program). Cancellation is possible by sending an email to the contact email address hello@capitalshooting.eu or receiving an email from there. Modifications or cancellations regarding the reservation are not valid until the written (email) confirmation from the Company and/or the notification of deletion/modification is sent out!
Modifications may affect the number of participants, the content of selected shooting programs considered as a single product, or custom-made shooting programs, the firearms used for the service, including their caliber, the duration of the service, as well as the scheduled event date.
Therefore, the Company reserves the right to assess on a case-by-case basis the provision of services with content and conditions different from the original program or ordered service in such cases. The substitute service always entails value-based, value-equivalent substitution.
In exceptional cases and based on individual assessment, we reserve the right to decide on full or partial refunds in the form of a gift card or coupon equal to the value of the originally paid program.
Cancellation or absence from the originally booked program within 72 hours of its start will result in the prepaid amount not being refunded. However, in special cases and based on individual assessment, we reserve the right to decide on full or partial refunds in the form of a gift card or coupon equal to the value of the originally paid program.
If participants arrive at the Capital Shooting Range sports facility (1077 Budapest, Dob Street 89) with a delay exceeding 15 minutes, the program will be automatically canceled, and the prepaid amount will be retained as a cancellation fee in all cases.
At the venue, we always verify the booking IDs of participants, as well as personal data necessary for registration and identification (especially age verification).
Without providing this information, the Consumer cannot make purchases on the Website, as the invoice issued based on the purchase is required to contain mandatory data according to the Value Added Tax Act of 2007 (hereinafter: VAT Act).
The email address is necessary because we forward the electronically issued invoice and the confirmation of the booked appointment to this address.
Regarding the email address, it does not need to contain personal data. For example, it is not necessary for the email address to include the registrant’s surname and given name. The Buyer can freely decide whether to provide an existing email address that contains identifying information.
The Company issues and sends electronic invoices to the Buyer in accordance with the VAT Act, who consents to the electronic transmission of such invoices by accepting these General Terms and Conditions.
Providing the phone number is necessary because in case of unavoidable circumstances, we inform the Consumer by phone call promptly. The Data Processing Information related to the processing of personal data can be viewed by clicking here: [Privacy Policy](https://capitalshooting.eu/privacy-policy/).
For a valid online purchase, only an email address not associated with any other user can be provided. Two or more users cannot have the same email address!
Even for on-site purchases, we request the email address because we prepare and transmit electronic invoices.
Following the instructions outlined in point 2, in point 3 on the website, the Consumer can select the desired products and their quantities (up to 8 people and 8 packages, and up to 20 extra shots). The website's program alerts the Consumer if the planned fulfillment is not feasible by the Company. Such cases may include a lack of available shooting ranges or time constraints of the service.
In exceptional cases (for certain pre-assembled programs), the website allows for the ordering and purchase of up to 10 people and 10 shooting programs. For participation of more individuals or experiencing more shooting programs, it is advisable for the Buyer to request a personalized offer via email!
The website’s program enables real-time tracking of the purchase value in euros and Hungarian forints. The prices of individual shooting packages can be found on our website at https://capitalshooting.eu, and the fees and prices are per person!
The prices are fixed and not subject to negotiation! The prices include the fee charged per person and per package, as well as include the 27% VAT, and all necessary costs related to shooting. These may include the use of safety equipment (eye and ear protection), use of the shooting range, equipment provided and used during shooting, firearm rental, mandatory safety briefing, ammunition, targets, and continuous supervision by shooting instructors on-site.
The packages, services, and firearms selected by the participants cannot be shared with others. Extra shots (firearms, packages, services) can only be added to the shooting program when ordering shooting packages.
The number of extra shots is determined by the 60-minute time limit provided for the participants in the shooting program and by the shooting instructor. The time limit (60 minutes) includes the shooting program, including extra shots, and, if the buyer intends to take photographs, the time for taking photos should also be included.
(For further useful information about the program, click here: [Link to Shooting Program](https://capitalshooting.eu/hu/a-loveszeti-programrol/).)
Throughout the shooting program, we provide our guests with the opportunity to purchase extra shots! Before the shooting, payment for extra shots can be made on-site in cash or by credit card, and during the shooting, payment for extra shots can be made (exclusively) by credit card with the shooting instructor.
If there are any additional extra requirements different from the finalized (paid) reservation, the costs associated with them must be paid on-site. However, the availability of extra shots may depend on the capacity of shooting instructors, shooting ranges, firearm availability, safety considerations, and other factors.
To do this, you need to send an email to hello@capitalshooting.eu. In the email, you should include the name of the recipient, the name(s) of the selected shooting package(s), and their quantity. The price of the gift vouchers can be selected in Hungarian forints or euros, and based on this, payment should be made in advance to the Company via bank transfer (based on the invoice) or by using the payment link sent by the Company.
After the payment is received, the Company will send a printable gift voucher to the Buyer via email.
This voucher is personalized, non-refundable, and valid for one calendar year from the date of issue.
Payment for the gift voucher(s) can also be settled on-site, either in cash or by credit card.
During the purchase process on the website, the Consumer must declare their acceptance of the purchase and payment terms through active behavior (by clicking on a checkbox). Without this action, the purchase cannot proceed. Clicking on the checkbox opens up the option to purchase the selected product and book the appointment. By clicking on the checkbox, the Consumer also confirms their documented acceptance of the Privacy Policy and the General Terms and Conditions, signifying that they have read and understood their contents.
By clicking on the "payment and booking" button, the website's program redirects the buyer to the secure payment interface of "B-PAYMENT" (https://securepay.borgun.is/SecurePay/default.aspx). (Borgun is a financial institution with membership in all major card networks worldwide, providing online card acceptance services in various markets, including our country.)
For on-site bookings (up to 15 minutes before the selected appointment), payment can also be made in cash. The amount for the shooting package can be requested in the form of a voucher and/or gift card, which can be used within 1 year from the date of purchase and freely transferred.
Finalizing the booking is not possible without prior online or on-site payment. (For legal entities, economic companies without legal personality, individual events, groups, or events associated with specific programs, advance booking with bank transfer can also be arranged according to separate agreement.)
On the https://securepay.borgun.is/SecurePay/default.aspx interface, the detailed order appears on the left side, while on the right side, the buyer can enter the details of their Mastercard or Visa debit/credit card (surname and given name as written on the card, card number, expiration date – month and year, CVC verification code). After entering the card details, the Consumer can decide whether to proceed with the payment or cancel the payment process.
The Company does not handle the data on the bank card. The recording of this data and the debit of the bank account associated with the bank card are handled by B-Payment Szolgáltató Zrt., directly with the financial institution issuing the bank card. When paying by bank transfer or on-site with a bank card, the Company’s account handling bank is Erste Bank Zrt., which manages customer data.
You have the option to personally pick up the product at the Capital Shooting Range sports facility and pay for it in cash or by credit card upon pickup. Please note that when choosing the "Personal Pickup" payment method, you can view and purchase the selected service or product based on the product sales table available at the sports facility.
We hereby inform you that:
– the state of emergency declared due to the coronavirus (SARS-CoV-2),
– special legal measures announced in the Hungarian Gazette during the state of emergency, and
– measures taken by legal entities (payment service provider and shipping partner) in order to fulfill the contract, are considered force majeure events.
The force majeure situation may prevent or delay the Seller’s performance of contractual obligations, for which the Seller cannot be held liable under the Civil Code.
To manage prevention and delay, the Seller is entitled to:
– suspend or postpone the performance of the contract,
– refuse to fulfill the already concluded contract by invoking impossibility (if the force majeure situation foreseeably makes performance impossible).
In case of suspension or postponement of contract performance, the Seller is obliged to fulfill its contractual obligations at the postponed time considering the force majeure situation. In case of impossibility of performance, the contract terminates under the Civil Code, and the already paid purchase price is refunded to the Buyer. When refunding the purchase price, the Seller applies the payment method used by the Buyer or any other repayment method agreed upon by the Parties.
If you have previously ordered a product but did not receive it upon delivery (excluding cases where you exercised your right of withdrawal), or if the product was returned to the Seller with the indication "not claimed," the Seller may require prepayment of the purchase price and shipping costs for the order to be fulfilled. The Seller may withhold delivery of the product until they are satisfied that
– payment for the product has been successfully made (either at the Shooting Range or using electronic payment solutions), including the scenario where the Buyer pays the purchase price via bank transfer in their own country’s currency, and due to currency conversion and bank charges, the Seller does not receive the full amount of the purchase price and shipping fee. If the full purchase price of the product has not been paid, the Seller may request the Buyer to supplement the purchase price.
– and the product is intended to be used (consumed) by a person who meets the conditions specified in the applicable laws and regulations and in this present General Terms and Conditions.
The package purchased at the Capital Shooting Range gift shop or website will be delivered to the specified address by the Hungarian Post's MPL (Magyar Posta Logisztika) parcel delivery service (hereinafter: MPL). The delivery fee is added to the price of the ordered products during the purchase. Therefore, the total amount to be paid upon receipt already includes the delivery cost and the price of the products. (Packaging costs are not charged separately!)
The MPL will attempt to deliver the shipment to the recipient twice. If the first delivery attempt is unsuccessful, the MPL will leave a notification of arrival and attempted delivery. If the recipient’s phone number is provided on the address label, the MPL will coordinate the location and time of the second delivery attempt with the recipient.
The MPL will make another attempt to deliver the shipment on the next business day. In case of failure of the second delivery attempt, the MPL will leave another notification at the address, indicating the post office location and holding period where the recipient can pick up the shipment. If the cash on delivery package is not picked up by the recipient and is returned to our address by the post office, we can resend the package only after payment via bank transfer.
In the case of parcels addressed in this way, MPL sends a message to the recipient's mobile phone or email address regarding the accessibility of the package and the deadline for collection (5 business days). The collection of parcels sent as Poste-Restante can be done during the opening hours of the post office, even on weekends.
For parcels addressed to MOL or COOP PostaPont, MPL sends a message to the recipient's mobile phone or email address regarding the accessibility of the package and the deadline for pickup (5 business days). Pickup of parcels at MOL refueling stations is possible every day of the week, with most stations offering 24-hour access.
The Company provides free delivery of the ordered goods to the customer's home if the gross value of the given order reaches the amount published on the Website at all times, ensuring free delivery. In the case of orders marked with delivery that does not reach the amount ensuring free delivery, the customer bears the delivery cost, which will be indicated on the invoice.
If a customer places multiple orders on the same day, each order will be considered separately for the purposes of delivery charges. If the customer indicates during the placement of the second order and if, according to the Provider’s response, it is still possible, the Provider may consolidate the orders.
Once a package has been dispatched, it cannot be retrospectively combined with others. The Provider reserves the right to change the delivery charges, with any modifications taking effect simultaneously with their appearance on the Website.
Such modifications do not affect the purchase price of already ordered products. The pricing for home delivery can be found at the bottom of the website under the heading “Delivery – Hungarian Post”.
The Seller does not differentiate between buyers using the Website within the territory of Hungary and those outside it, within the European Union. However, in the absence of specific provisions to the contrary in these General Terms and Conditions, the Seller only provides delivery/pickup options for ordered products within the territory of Hungary.
For purchases outside Hungary, the provisions of these General Terms and Conditions apply, with the interpretation of this section (“Sales to Foreign Countries”) based on the provisions of relevant regulations. In the interpretation of this section, the Buyer is considered a Consumer who is a citizen of a Member State, has a residence in a Member State, or is a Business established in a Member State and purchases goods or services solely for end-use within the European Union, or acts with such intent.
A Consumer is a natural person acting for purposes that are outside their commercial, industrial, craft, or professional activities. Communication and the language of the transaction are primarily Hungarian; the Seller is not obliged to communicate with the Buyer in the language of the Buyer’s home Member State.
In the absence of contrary provisions, the Seller applies Hungarian VAT to all Products. The Seller is not obliged to comply with requirements of the Buyer’s Member State’s national law regarding the Product, such as labeling or sector-specific requirements, or to inform the Buyer about these requirements.
The Buyer may exercise their rights according to these General Terms and Conditions. In the case of electronic payment solutions, payment may be made in the currency specified by B-Payment Szolgáltató Zrt.
The Seller may withhold the delivery of the Product until they are satisfied that the payment of the Product price and shipping fee has been successfully and fully completed using the electronic payment solution (including the scenario where the Buyer, in the case of a transfer payment, transfers the purchase price (shipping fee) in their home country’s currency, and due to conversion and banking fees, the Seller does not receive the full purchase price).
If the price of the Product has not been fully paid, the Seller may request the Buyer to supplement the purchase price. The Seller provides delivery options available to Hungarian buyers for non-Hungarian buyers as well to facilitate the delivery of the Product.
If the Buyer requests delivery of the Product to Hungary or to any other European Union member state as per the General Terms and Conditions, non-Hungarian buyers may also request this through any delivery method specified in the General Terms and Conditions. If the Buyer chooses to pick up the Product personally from the Seller as per the General Terms and Conditions, non-Hungarian buyers may also exercise this option. Otherwise, the Buyer may request to arrange the delivery of the Product to be covered at their own expense abroad. This right does not apply to Hungarian buyers.
The Seller fulfills the order after the payment of the shipping fee. If the Buyer fails to pay the shipping fee to the Seller, or does not arrange their own delivery by the agreed upon deadline, the Seller shall terminate the contract and refund the pre-paid purchase price to the Buyer.
Average delivery time for items in stock: 5 business days (Monday to Friday).
If you require delivery at a different time than the standard delivery period, please indicate this in the comments section when placing your order. We will do our best to accommodate your request. If the provider cannot fulfill the order within the specified delivery time, you will be promptly notified.
Information about the Consumer's Right of Withdrawal
According to the Civil Code (Ptk.), only natural persons who act outside the scope of their profession, independent occupation, or business activity qualify as consumers. Therefore, legal entities cannot exercise the right of withdrawal without justification!
According to Government Decree 45/2014. (II. 26.), the Consumer is entitled to the right of withdrawal without justification. The Consumer may exercise the right of withdrawal within a period of 14 days from:
a) in the case of a contract for the sale of goods:
aa) the day of receipt of the goods, or
ab) in the case of multiple goods ordered by the Consumer in one order and delivered separately, the day of receipt of the last goods or the third party designated by the Consumer other than the carrier.
The provisions of this section do not affect the Consumer’s right to exercise the right of withdrawal during the period between the conclusion of the contract and the receipt of the goods.
If the Consumer made an offer for the conclusion of the contract, the Consumer is entitled to withdraw the offer before the contract is concluded, which terminates the binding nature of the offer for concluding the contract.
Withdrawal Statement, Exercise of Consumer’s Right of Withdrawal or Termination
The Consumer may exercise their right provided for in Government Decree 45/2014. (II. 26.) by means of a clear statement to that effect or by using a withdrawal form available for download on the website.
Validity of Consumer’s Withdrawal Statement
The right of withdrawal shall be deemed to have been exercised within the deadline if the Consumer sends their statement within the deadline. The deadline is 14 days. The Consumer bears the burden of proving that they have exercised their right of withdrawal in accordance with this provision.
Upon receipt of the Consumer’s withdrawal statement, the Seller is obliged to promptly confirm it in electronic form, provided that the Seller also offers the Consumer the option to exercise their right of withdrawal on its website.
If the Consumer withdraws from the contract in accordance with Government Decree 45/2014 (II. 26.), the Seller shall refund the full amount paid by the Consumer as consideration within fourteen days from the date of receipt of the withdrawal, including any costs incurred in connection with the performance, such as the delivery cost.
Please note that this provision does not apply to additional costs incurred by choosing a mode of delivery other than the least expensive standard mode of delivery.
Method of Refund Obligation of the Seller: In case of withdrawal or termination in accordance with Government Decree 45/2014 (II. 26.), the Seller shall refund the amount due to the Consumer in a manner identical to the payment method used by the Consumer.
With the express consent of the Consumer, the Seller may use a different payment method for the refund, but no additional charge shall be imposed on the Consumer as a result. The Seller shall not be liable for any delay caused by an incorrectly and/or inaccurately provided bank account number or postal address by the Consumer.
If the Consumer expressly chooses a mode of delivery other than the least expensive standard mode of delivery, the Seller is not obligated to refund the resulting additional costs. In such cases, our refund obligation is limited to the standard shipping charges as indicated.
The Seller may withhold the amount due to the Consumer until the Consumer has returned the product or has unequivocally proven that they have sent it back; whichever occurs earlier. Cash on delivery or postage due shipments cannot be accepted.
Consumer Obligations in Case of Withdrawal or Termination Return of the Product If the Consumer withdraws from the contract in accordance with Government Decree 45/2014 (II. 26.), they are obligated to return the product immediately, but no later than fourteen days from the notification of withdrawal, either by sending it back or handing it over to the Seller or a person authorized by the Seller to receive the product.
The return is considered fulfilled within the deadline if the Consumer sends the product before the expiration of the deadline. The Consumer bears the cost of returning the product.
The product must be returned to the Seller’s address. If the Consumer terminates a contract for services concluded outside the business premises or at a distance, they are obliged to pay a fee proportionate to the service performed up to the time of termination, as notified to the Entrepreneur.
The proportionate amount to be paid by the Consumer shall be determined based on the total consideration stated in the contract, including taxes. If the Consumer proves that the total amount determined in this way is unreasonably high, the proportionate amount shall be calculated based on the market value of the services performed up to the time of termination of the contract.
Please note that we are unable to accept products returned cash on delivery or with postage due.
The Consumer is liable for any diminished value of the product resulting from use beyond what is necessary to determine the nature, characteristics, and functioning of the product. The right of withdrawal cannot be exercised in the following cases: The Seller expressly draws your attention to the fact that you cannot exercise your right of withdrawal in the cases specified in Section 29 (1) of Government Decree 45/2014 (II. 26.):
a) In the case of contracts for the provision of services, after the performance of the entire service, if the Entrepreneur commenced the performance with the express prior consent of the Consumer, and the Consumer acknowledged that they would lose their right of termination after the performance of the entire service;
b) In the case of products or services whose price or fee is not influenced by fluctuations in the financial market controlled by the Entrepreneur, the exercise of the right of withdrawal depends on fluctuations within a specified withdrawal period;
c) In the case of non-prefabricated products made according to the Consumer’s instructions or expressly personalized for the Consumer;
d) Perishable or short shelf-life products;
e) Sealed products that cannot be returned after opening due to health or hygiene reasons;
f) Products that, by their nature, become inseparably mixed with other items after delivery;
g) Alcoholic beverages, the actual value of which depends on market fluctuations beyond the Entrepreneur’s control, and for which the price was agreed upon by the parties at the time of concluding the sales contract, but the performance of the contract only occurs after the thirtieth day following the conclusion;
h) In the case of a business contract where the Entrepreneur visits the Consumer at the express request of the Consumer for urgent repair or maintenance work;
i) In the sale of sealed audio or video recordings, as well as computer software copies, if the packaging has been opened after delivery by the Consumer;
j) In the case of newspapers, periodicals, and magazines, excluding subscription contracts;
k) Contracts concluded at a public auction;
l) In contracts for accommodation services, transportation, car rental, catering, or services related to leisure activities, excluding services for residential purposes, if a specific performance deadline or time limit is specified in the contract;
m) In the case of digital content provided on a non-tangible medium, if the Entrepreneur commences performance with the express prior consent of the Consumer, and the Consumer simultaneously acknowledges, with their consent, that they will lose their right of withdrawal after the commencement of performance.
This section of the consumer information was prepared in accordance with Section 9 (3) of Government Decree 45/2014 (II. 26.), using the provisions of Annex 3 of the regulation.
In case of the Seller's defective performance, you can assert warranty claims against the Seller in accordance with the provisions of the Civil Code.
You - at your discretion - can exercise the following warranty claims:
You may request repair or replacement, except if fulfilling the chosen request would be impossible or would result in disproportionate additional costs for the Seller compared to other remedies.
If you did not request or could not request repair or replacement, you may demand a proportionate reduction of the remuneration or you may rectify the defect at the Seller’s expense or have it rectified by another, and in the final instance, you may withdraw from the contract.
You have the right to switch your chosen warranty remedy to another, but you bear the cost of such switch, except if it was justified or if it was caused by the Seller.
You are obligated to notify the defect immediately after its discovery, but no later than within two months from the discovery of the defect. However, please note that beyond the statutory limitation period of 2 years from the performance of the contract, you can no longer assert your warranty rights.
If the subject of the contract between the Consumer and the Entrepreneur is a used item, the parties can agree on a shorter limitation period; however, a limitation period of less than one year cannot be validly stipulated in this case.
You can assert your warranty claim against the Seller.
Within six months from the performance, apart from notifying the defect, there are no other conditions for asserting your warranty claim if you can prove that the product or service was provided by the Seller. However, after six months from the performance, you are obligated to prove that the defect you have recognized already existed at the time of performance.
In the case of used products, the warranty and guarantee rights generally differ from the general rules.
In the case of used products, there can still be instances of defective performance; however, it’s essential to consider the circumstances under which the Buyer could anticipate certain defects. Due to wear and tear, some defects may become more common, and it cannot be assumed that a used product will have the same quality as a newly purchased one. Therefore, the Buyer can only assert warranty rights regarding deficiencies that go beyond the defects resulting from previous use and occurred independently of them.
If a used product is defective, and the Buyer, who qualifies as a Consumer, was informed about it at the time of purchase, the Service Provider has no liability regarding the known defect.
In the case of a defect in a movable item (product), you may - at your discretion - assert either the implied warranty claim or the product warranty claim.
Based on your product warranty claim, you can only request the repair or replacement of the defective product.
The product is considered defective if it does not comply with the quality requirements in force at the time of placing on the market or if it does not possess the characteristics specified in the description provided by the manufacturer.
You can assert your product warranty claim within 2 years from the date of the product being placed on the market by the manufacturer. After this deadline, you lose this entitlement.
You can only exercise your product warranty claim against the manufacturer or distributor of the movable item. When asserting a product warranty claim, you must prove the defect of the product.
The manufacturer (distributor) is only exempt from product warranty obligations if they can prove that:
– the product was not manufactured or placed on the market within the scope of their business activities, or
– the defect was not recognizable according to the state of science and technology at the time of placing on the market, or
– the defect of the product arises from the application of a legal requirement or mandatory regulatory requirement. It is sufficient for the manufacturer (distributor) to prove one reason for exemption.
Please note that for the same defect, warranty and product warranty claims cannot be asserted simultaneously or in parallel. However, if your product warranty claim is successfully asserted, you can still assert your implied warranty claim against the manufacturer for the replaced product or repaired part.
In the case of defective performance, according to Government Decree 151/2003 (IX. 22.) on mandatory warranties for certain durable consumer goods (hereinafter referred to as Government Decree 151/2003 (IX. 22.)), the Seller is obligated to provide a warranty. The law requires warranty coverage for durable consumer goods (such as electronic devices, tools, machinery, etc.) and their components with a purchase value exceeding 10,000 HUF.
Government Decree 151/2003 (IX. 22.) defines the cases of mandatory warranty. The Seller does not provide warranty for products not covered by this regulation. Warranty claims can be made within the warranty period. If the party obligated to provide warranty fails to fulfill its obligation following a valid request within an appropriate deadline, the warranty claim can still be pursued in court within three months from the expiration of the deadline set in the request, even if the warranty period has already elapsed. Failure to meet this deadline results in forfeiture of rights.
In addition, the rules for exercising implied warranty rights must be properly applied when asserting warranty claims.
The warranty period is 1 year. Failure to meet this deadline results in forfeiture of rights.
The warranty period begins with the delivery of the consumer goods to the Consumer, or if the installation is carried out by the Entrepreneur or its authorized representative, it begins on the day of installation. For any warranty claims beyond 1 year, please contact the manufacturer.
Warranty operates alongside other warranty rights (product and implied warranty). The fundamental difference between general warranty rights and warranty is that in the case of warranty, the burden of proof is more favorable to the Consumer. According to Government Decree 151/2003 (IX. 22.) on mandatory warranties, for fixed installations and consumer goods weighing over 10 kg or unable to be transported as hand luggage on public transport (except vehicles), repairs must be carried out at the place of operation. If repairs cannot be performed at the place of operation, the Entrepreneur or, in the case of a direct claim for repair service, the repair service is responsible for dismantling and reassembling, as well as for transportation to and from the service center.
During the period of mandatory warranty, the commitments made by the Seller cannot include conditions that are disadvantageous to the Consumer compared to the rights provided by the rules of mandatory warranty. After this period (1 year), however, the conditions of voluntary warranty can be freely determined. However, even in this case, the warranty cannot affect the Consumer’s statutory rights, including those based on implied warranty.
The institution of exchange within three working days also applies to sales through online stores. Exchange requests within three working days can be made for durable consumer goods falling under the provisions of Government Decree 151/2003. According to this decree, if someone asserts an exchange request within 3 working days, the Seller must interpret this as meaning that the product was faulty at the time of sale, and therefore must exchange the product without further delay.
The Seller is only exempt from warranty obligations if they can prove that the cause of the defect occurred after the performance. Please note that due to the same defect, warranty claims and guarantee claims, or product warranty and guarantee claims, cannot be asserted simultaneously. However, you are entitled to warranty rights arising from the guarantee independently of warranty entitlements. The deadline for exercising warranty and guarantee rights as described in this Terms and Conditions starts from the day the Consumer receives the product.
The Service Provider is entitled to modify the terms and conditions of this Agreement, which are effective from March 31, 2023. Any modification shall become effective when it is made available on the Website.
